CAMHS waiting experience

Families told us that waiting for CAMHS was stressful and isolating. Some said they felt forgotten once a referral had been made. We are working with NHS trusts and community partners to make the waiting period easier, clearer and more supportive.

myHealthE – support while you wait

myHealthE is a digital platform for parents and carers of children aged 4–15 receiving CAMHS support.

  • Local support and activity groups you can join

  • Welcome videos explain what CAMHS is and what to expect

  • Information to help while you wait, including a digital copy of your referral letter

myHealthE is now live across Croydon, Lambeth, Lewisham and Southwark.
Thousands of families have access, with more trusts set to join.

Find out more about myHealthE

Publishing waiting times

Transparency is important. Families want to know how long they may wait.

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