CAMHS waiting experience
Families told us that waiting for CAMHS was stressful and isolating. Some said they felt forgotten once a referral had been made. We are working with NHS trusts and community partners to make the waiting period easier, clearer and more supportive.
myHealthE – support while you wait
myHealthE is a digital platform for parents and carers of children aged 4–15 receiving CAMHS support.
Local support and activity groups you can join
Welcome videos explain what CAMHS is and what to expect
Information to help while you wait, including a digital copy of your referral letter
myHealthE is now live across Croydon, Lambeth, Lewisham and Southwark.
Thousands of families have access, with more trusts set to join.
Resources and updates
Publishing waiting times
Transparency is important. Families want to know how long they may wait.
South West London and St George’s, and Oxleas NHS Trusts already publish CAMHS waiting times online
South London and Maudsley (SLaM) is preparing to follow