Improving engagement

Families told us they often felt left out of decisions about services. We are working with local communities and CAMHS teams to improve communication, build trust and make sure families are involved at every stage.

Community-led meetings

With support from Citizens UK, families have met CAMHS leaders in boroughs across south London. These meetings give parents and young people a voice, and help services hear directly from the communities they serve.

Borough case studies

Lambeth

  • Parents and clinicians co-designed an easy-to-read CAMHS referral infographic

  • The guide helps families understand the process and what to expect

Croydon

  • Community leaders highlighted the gap in funding for children’s services

  • Together they launched a campaign for fairer investment in local provision

Wandsworth

  • Parents and practitioners are testing a new model for the Autism Spectrum Disorder (ASD) pathway

  • The aim is to create a clearer, faster and more supportive journey for children and families

Priorities moving forward

  • Publish simple, family-friendly guides about CAMHS journeys in every borough

  • Keep running co-design workshops with parents and young people

  • Share successful approaches across all south London boroughs