Get help in Richmond
Services and support available in your area
Urgent help in a crisis
A mental health crisis can mean different things to different people. It can include:
thinking about suicide or acting on suicidal thoughts
severely self-harm
experiencing psychosis, where you are out of touch with reality
being in a situation that could put you or other people at risk
If you are in immediate danger, call 999
If you need urgent help but it’s not an emergency, call 111 (press 2 for mental health advice and support).
You can also access urgent support by calling South West London and St George's Mental Health Crisis Line on 0800 028 8000.
Journey Recovery Hub - Twickenham
If you are struggling or feel at risk of a crisis, your local Recovery Café can help. It’s a free, out-of-hours, walk-in service where you can talk to someone who understands.
Open to people linked to South London and Maudsley NHS Trust (face to face).
Website: Journey Recovery Hub
Email: recoveryhub@rbmind.org
Telephone: 020 3137 9755
NHS mental health support
If you are not in crisis and need NHS support, you will usually need a referral from a GP or another professional.
You will have an appointment for an initial assessment with a GP or a Primary Care Mental Health Nurse. They will talk with you and decide what support is right for you.
To get help from the Richmond Single Point of Access (SPA) you can contact your GP or you can contact
Website: Richmond Single Point of Access
Telephone: 020 3513 5000
Richmond Talking Therapies
Free support for common mental health problems, such as anxiety and depression.
This service is for adults aged 18 or over who live in the borough or are registered with a Richmond GP.
You can refer yourself or ask a health professional to refer you.
Website: Richmond Talking Therapies
Phone: 020 3513 4455
Recovery College
Free courses and workshops to support mental health recovery.
Open to people linked to South London and Maudsley NHS Trust (face to face).
Online sessions are free and open to anyone.
Website: Recovery College
Telephone: 020 3513 5818
Community and local support
Know who to turn to in your community: find trusted local mental health support, advice and information near you.
Mind in Richmond: information and resources for good mental health.
Phone: 0203 228 5970 | Email | Website
Wider mental health support
Samaritans: call 116 123 or email jo@samaritans.org
Online mental health support
Kooth – free, safe, anonymous support for young people
Free Your Mind – digital wellbeing tools
Qwell – online support for adults
Good Thinking – wellbeing support for Londoners
Togetherall – peer community and tips
Hub of Hope – national database of services
Mecclink – local health and wellbeing searches
Support for children and young people with special needs
Visit Special Educational Needs and Disabilities (SEND) - London Borough of Richmond upon Thames for services and support
Money, housing and advice
Money and Pensions Service - Phone: 0800 138 7777 | Website
Housing support: London Borough of Richmond upon Thames
Citizens Advice Richmond - Phone: 0808 278 7873 | Website
Healthwatch Richmond: advice on accessing services and complaints - Phone: 020 8099 5335 | Website